Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your information.
Last Updated: December 2024
Our Commitment to Your Privacy
Shivaay & Rudra Corporation ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.
By using our services, you consent to the data practices described in this policy. Please read this policy carefully to understand how we handle your information.
1. Information We Collect
We collect information that you provide directly to us, including: Personal identification information (name, email address, phone number, postal address), Business information (company name, job title, industry), Service-related information (project details, requirements, preferences), Payment and financial information (as necessary for service delivery), Communication records (emails, calls, messages with our team).
2. How We Use Your Information
We use collected information to: Provide, maintain, and improve our services, Process transactions and send related information, Send administrative information, updates, and service announcements, Respond to inquiries and provide customer support, Analyze usage patterns to enhance user experience, Comply with legal obligations and enforce our terms, Send marketing communications (with your consent).
3. Information Sharing
We do not sell your personal information. We may share information with: Service providers and contractors who assist in our operations, Professional advisors (lawyers, accountants) as needed, Law enforcement or regulatory bodies when required by law, Business partners for joint service delivery (with your consent), Third parties in connection with business transfers or acquisitions.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes: Secure data storage systems, Encrypted data transmission, Regular security assessments, Access controls and authentication, Employee training on data protection. However, no method of transmission over the internet is 100% secure.
5. Your Rights
You have the right to: Access your personal information we hold, Request correction of inaccurate information, Request deletion of your information (subject to legal obligations), Object to processing of your information, Request restriction of processing, Data portability, Withdraw consent at any time, Lodge a complaint with relevant authorities.
6. Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance user experience and analyze site traffic. You can control cookie settings through your browser preferences. We use: Essential cookies (necessary for site operation), Analytics cookies (to understand site usage), Functional cookies (to remember your preferences).
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When information is no longer needed, we securely delete or anonymize it.
8. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and processed in locations outside your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this policy.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
11. Changes to Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Significant changes will be communicated via email or prominent notice on our website.
12. Contact Us
For questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at our head office in Raipur, Chhattisgarh, or through the contact information provided on our website.
Contact Information
If you have questions or concerns about this Privacy Policy or our data practices:
Shivaay & Rudra Corporation
Head Office: Raipur, Chhattisgarh, India
Email: Available on request
Phone: Available on request